Frequently Asked Questions
1. How to pick the right type of dog food?
There are many dog food on the market, and the shapes, types, and raw materials used are also quite diversified. They can be used not only as nutritional supplements and rewards, but also as incentives during training. However, the nutritional content and specifications of each snack are quite different. If you want your dog to eat happily and nutritiously, you must choose the formula according to your dog's needs.
2. I currently feed my dog freely, is that appropriate?
We suggest dog owners to check the recommended dosage on the back of dog treats’ package to control the amount of dog food intake. However, we understand that some owners do not have a fixed schedule for dog feeding and sometimes provide food according to the dog's needs. However, we strongly advise the owners to set a routine for dogs' meals and control the intake amount to avoid obesity or being under-weight of your pet.
3. Will eating wet food be nutritionally unbalanced?
Our concept is that whether you use dry food or wet food, the diversity of food is very important. Keep eating the same kind of food will naturally have a nutritional imbalance over time.
Our concept is that whether you use dry food or wet food, the diversity of food is very important. Keep eating the same kind of food will naturally have a nutritional imbalance over time. We suggest you try to choose a variety of dietary combinations for your pets. When the ingredients are diversified, you will naturally achieve a balanced and healthy diet for a long time. We especially remind you here that most of the dog treats we sell are nutritionally balanced. You can try to change the feeding from dry food to wet food or both. Please be reminded that you have to take it slow to shift between dry food and wet food to let the pets to adapt.
4. How long does it take for dog food delivery in Hong Kong?
Our dog food delivery in Hong Kong is usually expected to take 1-4 days, depending on the delivery time required by the courier company. We will send you an email when the delivery has been sent out. If you would like to know more about the dog food delivery details, free feel to contact us.
5. How to store dog snacks/treats in Hong Kong?
The climate in Hong Kong is humid, we suggest you to store the dog snacks/treats in a cool and dry place. if you have opened the packages, you can keep the food in the refrigerator.