Healthy & Tasty Cat Dry Food | Cat Canned Food | Freeze-dried diets

Frequently Asked Questions about Cat Food

1. How often should I give cat food or snacks to my kitten or cat?

We recommend you to set a routine meal time for your cat to maintain a healthy and balanced diet. Cat treats could be used occasionally in training or rewards.

2. What should I do if my cat refuses to eat?

Sometimes, when cats are not in good condition or get moody, they may refuse to eat and stay at the corner of the house or hide under the sofa. You can try to use some cat snacks/treats to draw their attention. You may also give them some cat wet food instead so that they can easily digest and absorb the nutrition.

3. How many should I order to get free cat food delivery in Hong Kong?

Enjoy free standard shipping of all kinds of cat food, snacks and treats delivery in Hong Kong for orders over $200.

4. I am living in a remote area in Hong Kong, can I enjoy the free cat food delivery service?

We only provide cat food delivery services to the urban area in Hong Kong, we may have a surcharge if the delivery address is out of our service area. If you want to know which districts we cover, feel free to contact us for more details.

5. If the cat food delivery items are wrong, what can I do?

We offer a 14 days return/exchange policy to our customers in Hong Kong. If you find that the items in the cat food delivery are wrong, please notify us within 7 days and we will offer a free exchange service to you.