I'm very pleased with my first order. Fast delivery and reasonable price.

I really like PetShack. Their team is so helpful and friendly. I am an email subscriber and I always receive exciting coupons & offers almost every week!

PetShack has it all — amazing treats and quality food choices, unique dog toys, highly rated pet shampoo, and more. They stock hard-to-find, imported items at reasonable prices. Owners are friendly, knowledgeable and offer helpful recommendations. They were also able to accommodate my walk-in visit to their shop. Everything they suggested has been a big hit with my doggo 🥳 thank you so much petshack! We’ll be back for more! 🫰🏼

Very efficient
Good price and not a high limit in order to get free delivery

I don't normally write reviews but in this instance I felt compelled. Petshack's quality of service is absolute tops - responsive and prompt in every aspect. Kay has been a delight to deal with.
Definitely a fan!

Quick response and reply from customer service. Fast delivery with beautiful packing🤗
Will keep purchase from PetShack🫰🏻

I've been attempting to transition my cat to a healthy diet without much success. I decided to try Kibble plus Raw Chicken and my kitty loved it! This is a win win, healthy and happy kitty, and a happy pet owner.

Great shopping experience and definitely will return for more.

Efficient and quick delivery once order placed

2nd time order. Great product with good price, my dog loves it very much. Will place order again.

Absolutely fantastic service. Will definitely be using Petshack again.

Because I was eager to buy cat good that was not easy to get from normal pet shop. I called them in afternoon and wanted to receive it in the evening. They were very helpful in accepting my urgent request and accommodated me to deliver it to the nearby MTR station. They packed it into a clean and beautiful box with a little gift. They provided good service with heart. And I definitely will order the goods from them.

Fast and responsive

Very happy with the excellent customer service and speedy+safe delivery of my items. I ordered a bunch of toys for my cats, and they love the cat tunnel as well as the sassy sushi toy! I couldn't resist the cool deals they have on dogs selections as well, so I also ordered a bunch of things for my friends' pets too.
Their website's super easy to use, so no fuss or dramas when ordering. Can't wait for more cat selections! Will definitely get more stuff from them.

Been wanting to treat my giant schnauzer, Luna, to some treats and toys but was overwhelmed with the options available on the market. PetShack team was prompt in responding to my queries and gave a helpful list of suggestions on what Luna might like. Website was simple and easy to navigate. Everything was packaged well, delivered quickly and reasonably priced. Luna is a spoiled and happy pup. Thank you so much, PetShack! Highly recommended and will be back again ❤️

Excellent service, nice packaging :)