PetShack Autoship & Save is a convenient purchasing feature, aiming to set up repeated deliveries while saving on the items you buy regularly.

Benefits of PetShack Autoship & Save orders include:

• Never running out of your pet's favourite food
• Discounts on every reoccurring order for life
• Choosing desired order frequency that works for you

To start your PetShack Autoship & Save, shop for your pet's favourites. Above the add to cart button, they will find a purchase option with subscription details of Autoship & Save.

Modify: Customers are able to pause or skip next order, change quantity or product type, adjust delivery frequency, change delivery address, and update the billing card.

Cancel: Customers are able to cancel their subscription anytime after the first three deliveries.

• Subscriptions are renewed automatically.
• Minimum 3 payment commitments before cancellation or changes.
• Discount or offers could change without notice.

To change the Autoship & Save order before the first three deliveries, you can contact our PetShack Team and we'll do our best to make your desired arrangements.

Delivery fee for Autoship & Save orders are the same as regular one-time purchases. Autoship & Save orders that total the amount over HK$200 qualify for free delivery. Otherwise, a HK$40 delivery charge applies.