About Us

PetShack Limited Co. is a new wave, present here for the change. PetShack brings a unique purchasing experience, convenience and products. We offer premium dog & cat food, snack, treats with aim to provide free quality delivery service. We value building rapport with both customers and consumers to meet their need for a variety of quality products. Through our service, we believe PetShack adds more accessibility and enjoyment in buying pet products for pet owners.

Free Delivery - No Minimum Order

Unlike others, we have no minimum spending, enjoy our free standard shipping. Our standard shipping includes all urban areas of Hong Kong Island, Kowloon and New territories. Except for remote areas and outlying islands. For your convenience, we have partnered with local couriers to deliver at the best possible times. At the moment, we only provide our service within Hong Kong. Further details about delivery schedules and arrangements on our Shipping Policy.

PetShack 14 Days Return Policy 

PetShack offers premium and quality selection of pet products at the best available price, with confidence. In any case you are not satisfied with your purchase, or changed your mind, we have a 14 Days return policy in effect.

' From One Pet Shack to Another '

We believe Hong Kong is a home to many furry friends and is a 'Pet Shack' and we are happy to be part of it. Through our service, we thrive to bring only the best for the pet community as a whole. On a positive note, keep on loving and caring for your furry pals as always.

Yours Simply Pet Shop,

PetShack & Family

 

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