Very happy with the excellent customer service and speedy+safe delivery of my items. I ordered a bunch of toys for my cats, and they love the cat tunnel as well as the sassy sushi toy! I couldn't resist the cool deals they have on dogs selections as well, so I also ordered a bunch of things for my friends' pets too.
Their website's super easy to use, so no fuss or dramas when ordering. Can't wait for more cat selections! Will definitely get more stuff from them.
Been wanting to treat my giant schnauzer, Luna, to some treats and toys but was overwhelmed with the options available on the market. PetShack team was prompt in responding to my queries and gave a helpful list of suggestions on what Luna might like. Website was simple and easy to navigate. Everything was packaged well, delivered quickly and reasonably priced. Luna is a spoiled and happy pup. Thank you so much, PetShack! Highly recommended and will be back again ❤️
我本身係唔喜歡寫評語嘅人，但他們的送貨速度同包裝，我真心覺得實在太好👍🏻。 今次係我第一次買，因為貓仔嘅凍乾牌子四周圍都缺貨，所以我喺網上不停搵，點知見到呢間舖頭有貨不過唔係貓仔食開嗰隻味道，所以諗住買兩包試吓，其實都係諗住有貨就買唔想再等，點知搵到呢間公司，簡直令我十分之喜出望外。
Ordering is so easy as ABC. I am not a techy person but I found their online ordering very easy and entertaining. Keep up the excellent job👍🏻
令人意想不到的快捷而準確服務。 Whatsapp詢問已是店舖下了班的時候,但仍迅速回應並立時作網上下單後在30分鐘內送來貓糧! 簡直從來未遇過的迅速服務。而收到的包裝尤如禮物盒般細緻美觀。包裝成本高昂實在替他們感到心疼!
Easy to use website, and transaction system. Fast and reliable delivery service, quality products!
Helpful communication, very fast shipping. I was honestly blown away by the packaging! The dog treats and toys were wrapped with coloured paper and came in a really nicely designed box, wow wow! 5 stars for sure and will definitely be a returning customer.